Our IT management services mean you have a dedicated team monitoring, supporting, and advising on your IT.

We monitor your computers' performance, carry out maintenance tasks to ensure they run smoothly and last as long as possible, advise on upgrades or replacements, and help sort out any IT-related issues in your business.

There's no long-term commitment, it's a monthly rolling subscription. If you're not happy with our service, you can stop at any time.

No contracts! It's monthly rolling. If you don't like what we do, you can cancel at any time. We believe in earning your business every month.

In most cases, we can get your business onboarded and protected within a few days. The exact time depends on the number of users and devices, but we aim to make the process smooth and disruption-free.

We primarily support automotive businesses such as garages, workshops, and dealerships, but our services work well for any small to medium-sized business that needs reliable, proactive IT management.

Traditional antivirus (like McAfee) is reactive, it waits for known problems to appear, a bit like only fixing a car after it's already broken down.

Our Enterprise-Level Security solution is proactive, it works like a skilled technician constantly running diagnostics while you drive, spotting unusual behaviour before it becomes a breakdown.

Think of McAfee as a warning light on the dashboard, it tells you something's wrong but doesn't fix it.

Our solution, on the other hand, is like a master mechanic riding along with you, ready to identify the issue, stop the damage, and get you back on the road safely, all in real time.

Each plan includes a set number of security licences. If you have more computers than included licences, you can add extra licences so every device is fully protected. We recommend one licence per person for the best protection.

Enterprise-Level Security - Protect your business with the same advanced tools used by large companies — without the enterprise price tag. Continuous monitoring and rapid response to potential threats. Active monitoring of all company computers. Protection from email-based attacks like spoofing and impersonation. Dark web monitoring with alerts if company credentials are exposed online. Regular security reviews. A security health score to track progress and improvements over time.

Cyber insurance is there to help you recover after an attack, but most policies require you to have certain protections in place before they'll even pay out.

If you don't have proper security measures running day-to-day, there's a good chance your insurance won't cover you at all — making it about as useful as a warranty on a car you've never serviced.

Our services make sure your business has the right protections and processes in place, reducing the risk of an attack and keeping you compliant with your policy requirements. That way, if the worst does happen, your claim will actually stand up — and you'll have a much lower chance of needing to make one in the first place.

We take data privacy extremely seriously. All monitoring and management are done in compliance with UK data protection laws and GDPR. We only collect what's needed to keep your systems safe and running smoothly, nothing more.

Using weak or reused passwords is like leaving the keys in the ignition or using the same key for every car in the workshop, it only takes one thief to get access to everything.

Our secure password manager works like a high-security key cabinet, creating and storing unique, unbreakable keys (passwords) for each member of your team.

It makes logins faster and safer, ensures that access is controlled and organised, and dramatically reduces the risk of a break-in caused by stolen or compromised passwords.

Each plan includes a certain number of password manager licences. We recommend one licence per person so everyone's credentials are properly secured. If you need more licences than what's included, they can easily be added to your subscription.

As your business grows, we'll help you upgrade to a plan that fits your new size and needs. You can also move to a higher tier at any time if you want to unlock additional features and support.

We've designed our plans to make getting started simple. Choosing IT support can feel complicated, so we've made it easy by creating clear packages that you can fit straight into.

Think of it like buying a car, you pick the model that suits you today, knowing you can add upgrades or move to something bigger as your needs change.

Once you're onboard, we'll get to know your business and can adjust your services as you grow. This way, you start with a straightforward decision and gain flexibility for the future, without being overwhelmed by technical details.

Our plans are built to grow alongside your business. Each tier adds more protection, management tools, and support. As you move up, you might gain access to things like extra email signature management, additional password manager seats, advanced security monitoring, and deeper security reviews, all designed to match your evolving needs.

Your team can call or email us directly for any IT issues. Most problems are resolved remotely, but if needed, we'll guide you step-by-step or arrange an on-site visit.

We also install our specialist support software on every computer, giving your staff instant access to help. With just a click on the built-in support widget, they can request assistance directly from the machine they're using, making it fast and simple to get the help they need.

Our monitoring systems run continuously, and some of the security tools we use are proactive around the clock. Our direct IT support team operates during regular business hours. If an urgent issue occurs outside of those hours, we'll address it as soon as possible once we're available.

Since there's no contract, you can leave whenever you like. We'll help ensure a smooth transition so you're not left without support or access to your data.

coLaunchTV is a reception display system that shows live weather, news, and promotional content while offering local advertising opportunities. It helps you engage customers, display useful information, and even generate extra revenue for your business.

No, it's completely optional. Many customers use coLaunchTV alongside our IT management services, but it can also be purchased as a standalone solution.